Trust & Security
Your privacy and security come first at Alpheva AI.
Our platform is built on secure, industry-standard infrastructure and follows CCPA/CPRA-aligned privacy practices to protect your personal information.
Secure Financial Data Connections
Alpheva uses Plaid to connect your financial institutions securely. Plaid connections are GLBA-compliant, encrypted, and trusted by the largest financial companies in the world. Your banking login details are never stored or seen by us.
Safe & Compliant Payment Processing
Payments and subscriptions are handled by Stripe, a PCI-DSS Level 1 compliant provider. Your card details never touch our servers and are tokenized and stored securely by Stripe.
Enterprise-Grade Infrastructure
Alpheva runs on AWS, leveraging infrastructure certified for SOC 2, ISO 27001, and FedRAMP Moderate controls. Our cloud environment follows best practices for security, reliability, and scalability.
Strong Encryption
We use industry-standard encryption throughout the platform:
- AES-256 encryption for all data at rest on our databases and storage.
- TLS 1.2+ encryption for all network communication.
Access Control & Monitoring
Access to systems is strictly limited through least-privilege role-based controls, multi-factor authentication, and secure IAM practices. We use continuous monitoring, logging, and alerting to detect and respond to anomalies in real time.
Secure Development Practices
We follow modern secure-software practices, including code review, dependency scanning, API validation, secure secret storage, and continuous patching. Our systems are updated regularly to guard against new vulnerabilities.
Dedicated Incident Response
We maintain a dedicated incident response processto quickly investigate and address any unusual activity, ensuring your information remains safe at all times.
Have questions about how we protect your data?
We’re committed to being transparent. Reach out anytime if you'd like more details about our security or privacy practices.
Contact our security teamsupport@alpheva.com